Legal

Terms of Service

Last updated: March 13, 2026

These Terms of Service ("Terms") govern your access to and use of the OneStatus platform, including our website, applications, and services (collectively, the "Service"). By using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

  • "OneStatus", "we", "us", or "our" refers to the company operating the Service.
  • "You" or "User" refers to any individual or entity accessing the Service.
  • "Workspace" refers to an organizational unit within OneStatus containing teams, members, and data.
  • "Content" refers to all data, text, updates, summaries, and other materials submitted to or generated by the Service.

2. Account Registration

To use the Service, you must create an account with a valid email address. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use. You must be at least 16 years old to create an account.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the Service, servers, or networks
  • Upload malicious code, viruses, or harmful content
  • Scrape, crawl, or use automated tools to extract data from the Service without permission
  • Impersonate another person or entity
  • Use the Service to send spam or unsolicited communications

4. Your Content

You retain ownership of all Content you submit to the Service. By submitting Content, you grant us a limited, non-exclusive license to store, process, and display your Content as necessary to operate and improve the Service, including generating AI-powered summaries and insights. We will not use your Content to train general-purpose AI models.

5. AI-Generated Content

The Service uses artificial intelligence to generate summaries, detect blockers, and extract action items. AI-generated content is provided on an "as is" basis and may not always be accurate or complete. You are responsible for reviewing and verifying AI-generated outputs before relying on them for decisions.

6. Subscriptions and Billing

Paid plans are billed in advance on a monthly or annual basis. Prices are listed on our pricing page and may change with 30 days' notice.

All fees are non-refundable except where required by law. If you cancel a paid subscription, you will retain access to paid features until the end of your current billing period.

We may offer a free trial. If you do not cancel before the trial ends, your payment method will be charged for the selected plan.

7. Cancellation and Termination

You may cancel your account at any time from your account settings. Upon cancellation, your data will be retained for 30 days before permanent deletion, unless you request immediate deletion. We reserve the right to suspend or terminate accounts that violate these Terms, with or without notice.

8. Intellectual Property

The Service, including its design, code, logos, and documentation, is owned by OneStatus and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written permission.

9. Availability and Support

We aim to keep the Service available at all times but do not guarantee uninterrupted or error-free operation. We may perform maintenance or updates that temporarily affect availability. Support is provided via email and is subject to the response times associated with your plan tier.

10. Limitation of Liability

To the maximum extent permitted by law, OneStatus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that AI-generated content will be accurate, complete, or suitable for your needs.

12. Indemnification

You agree to indemnify and hold harmless OneStatus and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your Content, or your violation of these Terms.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which OneStatus is incorporated, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of that jurisdiction.

Contact Us

If you have questions about these Terms, please contact us at legal@onestatus.io.