Legal

Privacy Policy

Last updated: March 13, 2026

OneStatus ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up through a third-party service (e.g. Google), we receive your name and email from that provider.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, timestamps, device type, browser type, and IP address.

Content You Provide

This includes status updates, comments, team information, and any other content you submit through the platform. This data is stored to provide and improve our services.

Payment Information

If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card number. We receive only a tokenized reference and basic billing details.

2. How We Use Your Information

  • To provide, maintain, and improve the platform
  • To process transactions and send billing-related communications
  • To send product updates, feature announcements, and support messages
  • To generate AI-powered summaries and insights from your team's updates
  • To monitor and analyze usage patterns to improve the user experience
  • To detect, prevent, and address security issues or abuse

3. AI Processing

OneStatus uses artificial intelligence to generate team summaries, detect blockers, and extract action items from status updates. Your content is processed by our AI systems solely to provide these features. We do not use your content to train general-purpose AI models. AI processing is performed on our infrastructure or through trusted third-party providers bound by data processing agreements.

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers — hosting, analytics, email delivery, and payment processing partners who help us operate the platform
  • Legal compliance — when required by law, regulation, or legal process
  • Business transfers — in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account data for as long as your account is active. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Usage logs and analytics data are retained in aggregated, anonymized form.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security assessments. While no system is completely secure, we take reasonable steps to protect your information from unauthorized access, alteration, or destruction.

7. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how the platform is used. You can control cookie preferences through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Export your data in a portable format
  • Withdraw consent for optional data processing
  • Object to or restrict certain processing activities
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at privacy@onestatus.io.

9. Children's Privacy

OneStatus is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@onestatus.io.